Privacy Policy

For kybun Joya Retail AG the protection of your privacy has absolute priority. It is our constant endeavour to be able to guarantee you the highest degree of confidentiality and security.

1) Use of your personal data

kybun Joya Retail AG uses the personal information you provide only in the context of the customer relationship between you and kybun Joya Retail AG. Personal customer data are treated confidentially in accordance with the Swiss data protection legislation. We raise, store and process your data, as far as they are necessary for the entire completion of your purchase, including possibly later warranties, for our services, the technical administration as well as own marketing purposes. Your personal data will not be passed on to third parties. We include new customers in the recipient list of our periodic newsletter and thus enable them to access special offers. If you do not wish to benefit from this service, you can unsubscribe from the newsletter at any time and forever.

2) Cookies

kybun Joya Retail AG uses so-called "cookies" in the online shop. Cookies make it possible to offer you comfort functions such as the storage and the later recall of a shopping cart compiled by them or on your request a simplified login (so-called "Auto-Login"). Cookies also serve to evaluate general visitor behaviour and are not assigned to any particular person. When activated, the cookie is assigned an identification number. An assignment of your personal data to this identification number is not possible at any time. Your name, your IP address or similar data that enables the cookie to be assigned to you will not be transferred at any time. On the basis of cookie technology, we only receive anonymous information about which pages of our shop are visited or which products have been viewed. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent.

3) Web analysis

In order to constantly improve and optimise our offer, we use so-called tracking technologies. For this we use the services of Google Analytics. Google Analytics is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", i.e. text files that are stored on your computer and enable an analysis of the use of our offer by Google. The information collected by the cookie about the use of our website (including your IP address) is usually transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or within the scope of order data processing. Under no circumstances will Google combine your data with other data collected by Google.

4) Secure data transmission

Your personal data is securely transmitted by us using encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Although nobody can guarantee absolute protection. However, we secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.

5) Hosting

Hosting through Shopify
We use the shop system of the service provider Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), for the purpose of hosting and displaying the online shop based on processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of the above-mentioned services provided by Shopify, data may also be transferred to Shopify Inc, 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc, Shopify Payments (USA) Inc or Shopify (USA) Inc as part of further processing on behalf of Shopify. In the event that data is transferred to Shopify Inc. in Canada, an adequacy finding by the European Commission will ensure an adequate level of data protection. Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc. and Shopify (USA) Inc. in the USA are certified for the us European Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.
For further information on Shopify's data protection policy, please visit the following website:
Further processing on servers other than the aforementioned by Shopify will only take place within the scope notified below.